Senior Operations Manager

4 weeks ago


Brisbane, Queensland, Australia Rentokil Initial Full time
Overview

Rentokil Initial has an exceptional opportunity for a Senior Operations Manager to lead the Installations and Services team.

Job Description

This role involves overseeing the operations of the Installations and Services team, ensuring effective stock management, compliance, and customer satisfaction. The ideal candidate will possess excellent leadership skills, strong communication abilities, and a keen eye for detail.

Main Responsibilities
  • Supervise, develop, and coach a team of Service Technicians to ensure quality service delivery.
  • Manage all aspects of inventory control and warehouse operations for Rentokil Initial.
  • Maintain strong relationships with key stakeholders within our customer portfolio.
  • Conduct regular site quality audits and participate in monthly team meetings.
  • Develop and implement strategies to improve service efficiency and reduce costs.
Requirements
  • Proven experience in team supervision and management.
  • Excellent customer service and negotiation skills.
  • Strong communication and problem-solving abilities.
  • Ability to work well under pressure and meet key performance indicators (KPIs).
  • Time management and organizational skills.
  • A current Australian Driver's licence is essential.
Benefits

The successful candidate will enjoy a competitive salary range of $120,000 - $180,000 per annum, depending on experience. Additionally, you will have opportunities for professional growth and development within a leading company in the industry.



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