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Customer Banking Specialist Relief Maroochydore

2 months ago

Sunshine Coast, Australia CommBank Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Banking Specialist Relief in our Maroochydore Branch.

Key Responsibilities
  • Deliver exceptional customer service by providing in-depth conversations about banking needs, including home loans, business banking, and financial advice.
  • Support customers with inquiries, account maintenance, and credit product applications.
  • Conduct financial health checks to assess customers' financial needs and identify areas for improvement.
  • Educate customers on in-branch technology and digital banking options.
  • Problem-solve and provide effective solutions while championing our risk-adverse culture.
Requirements
  • Experience in delivering exceptional customer service in a financial services, retail, or hospitality environment.
  • Excellent communication skills and ability to articulate financial terms clearly.
  • Ability to ask questions, find solutions, and act with integrity while placing the customer at the center of everything.
  • Ability to work in a busy and commercially driven retail environment.
  • Genuine interest in building a career with CommBank.
About CommBank

As the public face of CommBank, our Retail Banking Services team delivers a seamless banking experience to millions of customers. We've been serving our communities for over 100 years, with market-leading products, services, and technology.

We're committed to making a positive impact on our customers' lives, from opening their first account to planning for retirement. Working with us means you'll be part of a collaborative and high-performing culture that values integrity, innovation, and customer satisfaction.