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Group Sales Executive

1 month ago

Derwent Park, Australia Grupo Mantra Full time
About the Role

We are seeking a highly skilled and experienced Group Sales Executive to join our team at Accor. As a Group Sales Executive, you will be responsible for building and maintaining relationships with key clients and travel agents, providing exceptional customer service, and managing all group business from the tentative confirmation stage through to guest check-in.

Key Responsibilities
  • Develop and maintain a strong rapport with internal departments such as Sales, Revenue, and Reservations
  • Establish a high level of product knowledge across Accor portfolio
  • Manage all groups within the Accor systems with 100% accuracy
  • Complete daily tasks and meet deadlines
  • Provide exceptional customer service and respond to new business enquiries in a professional and timely manner
About You

To be considered for this role, you must have a minimum of 2+ years' experience in a Customer Service environment, ideally with experience within accommodation or travel. You must also have excellent customer service skills, attention to detail, and the ability to work well under pressure.

We are looking for a highly motivated and organized individual who is passionate about delivering exceptional customer service and building strong relationships with clients and colleagues. If you are a team player with a positive attitude and a willingness to learn and grow, we would love to hear from you.