Admin Support Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeCoordination Full time $73,350 - $87,800
Admin Support Specialist - Mental Health Unit

The role of Admin Support Specialist is a vital part of the administrative team. The successful candidate will be the first point of contact for patients and visitors, responsible for reception duties, coordinating out-patient clinics and follow up appointments.

Key Responsibilities:
  • Provide front-line administrative support to patients and visitors
  • Coordinate out-patient clinics and follow up appointments with high levels of accuracy and efficiency
  • Maintain accurate records library in accordance with local policy and retention schedules
  • Work closely with colleagues to ensure seamless delivery of administrative services

This role requires a caring and non-judgmental attitude towards individuals with mental health problems. You will work closely with colleagues to maintain accurate records library in accordance with local policy and retention and destruction schedules.

Requirements:
  • Friendly and approachable individual with excellent organisational and communication skills
  • Able to deal with distressed and irate clients/carers with sensitivity and diplomacy
  • Previous office experience, ideally in a similar role within the NHS or social care
  • Knowledge of Health Board IT systems, including Welshpas, FACE and WCCIS

Benefits: This role offers the opportunity to work in a challenging yet rewarding environment, making a positive impact on the lives of individuals with mental health problems.

Others: As an Admin Support Specialist, you will have the opportunity to develop your skills and knowledge in areas such as record keeping, data entry, and customer service.

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