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Customer Service Operations Manager
3 weeks ago
As a key member of our operations team, you will play a vital role in supporting the delivery of exceptional care services to clients across multiple communities. Your travel schedule will take you to various sites, where you will handle customer enquiries, conduct site tours and implement sales programs to increase uptake of additional services.
Key Responsibilities:- Sustain high-quality relationships with clients across multiple communities
- Manage customer interactions and lead site tours
- Develop and execute sales strategies to grow service adoption
- Maintain service standards and gather customer feedback
- Assist with reception duties and other administrative tasks as required
We are dedicated to delivering compassionate care that brings joy to those we serve. Our core values of Compassion, Accountability, Respect and Excellence guide everything we do. With flexible work arrangements and opportunities for professional growth, joining our team offers a great balance between work and life.
