Customer Experience Manager

2 days ago


Hobart, Tasmania, Australia Zap Full time

Company Overview

Zap Fitness 24/7 is a leading Australian gym chain with over 85 locations nationwide. We pride ourselves on delivering exceptional member experiences and helping our team members succeed.

Job Description

We are seeking a part-time Customer Experience Manager to join our thriving Hobart CBD Zap Club. The successful candidate will be responsible for driving member growth, sales, care, and retention, as well as providing high-end premium service to our valued clients.

Estimated Salary: $35-$40 per hour (plus commission)

Required Skills and Qualifications

  • Demonstrated experience in fast-paced customer service roles
  • Interest and passion for health and fitness
  • Intermediate computer skills
  • Excellent oral and written communication and presentation skills
  • Ability to work autonomously and prioritize tasks effectively

Benefits

  • Hourly rate PLUS commission
  • FREE gym membership
  • Additional benefits include anniversary leave days and an extra free gym membership for friends and family

Location

Hobart CBD, Tasmania



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