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Representative Needed for Client Facing Position

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $40,000 - $60,000
Job Opportunity: Customer Service Role

We are seeking individuals with previous experience in customer service to fill temporary fulltime and part time roles.

  • This opportunity allows you to deliver accurate information and support to customers in person, over the phone, and via email, while ensuring all interactions remain confidential and respectful.
  • You will manage enquiries, service requests, complaints, and transactions effectively, using strong communication and problem-solving skills to deliver positive outcomes.
  • The ideal candidate will contribute to the Call Centre's Key Performance Indicators, achieving both Call Centre and individual performance targets.
Required Skills and Qualifications:
  • Customer Service experience in a call centre/high inbound call environment and face-to-face interactions.
  • Able to engage empathetically with customers dealing with emotionally charged issues.
  • Understanding of cashiering processes for reconciliation and balancing of financial transactions.
  • Bilingual candidates are highly regarded.

Please submit your application by selecting the 'Apply' button below. We look forward to reviewing your application.

Additional Details
  • Seniority level: Entry level
  • Employment type: Temporary
  • Job function: General Business, Administrative, and Customer Service
  • Industries: Government Administration, Government Relations Services