Client Services Representative

2 days ago

Melbourne, Victoria, Australia Veterinary Referral Hospital Full time

Part-Time Client Services Representative (Maternity Leave Cover)

Are you passionate about pets and providing exceptional customer service? Veterinary Referral Hospital Dandenong is seeking a dedicated individual to join our team as a Part-Time Client Services Representative for a 6-month maternity leave cover contract.

Duration: 6-month contract
- Hours: 25 hours per week

Role: Client Services Representative

Location: Veterinary Referral Hospital Dandenong

As a Client Services Representative, you'll be the friendly face of our hospital, assisting pet owners and ensuring their experience with us is outstanding. Your responsibilities will include:

- Greeting and assisting clients both in person and over the phone
- Handling appointments, inquiries, and client communications
- Managing client records and paperwork accurately
- Assisting with administrative tasks to support the smooth operation of the hospital
- Availability to work weekends and evenings is essential to accommodate our clients' needs.

**Requirements**:

- Passion for animals and dedication to providing excellent customer service
- Strong communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Previous experience in customer service or veterinary care is a plus, but not required

To apply, please submit your resume and cover letter detailing your relevant experience and availability. We can't wait to hear from you

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