Front Office Support

1 week ago

Merredin, Australia beBeeCareer Full time $50,000 - $80,000

Welcome to a world of difference making
We are seeking a highly skilled Front Office Support individual to join our team in MERREDIN office. As a key member of our operations, you will collaborate with the Team Leader and Care Manager to ensure seamless daily operations of our facility.

About the Role:

This is a unique opportunity to make a real impact on the lives of others by providing exceptional administrative support. As a Front Office Support, you will be at the heart of our operations, engaging in a variety of responsibilities that contribute to the well-being of our clients and the success of our organization.

Responsibilities:

  • Answering phone calls professionally and directing inquiries to the appropriate department
  • Warmly greeting clients and carers in our office, creating a welcoming atmosphere
  • Communicating with clients and their families to address inquiries about our services and scheduling
  • Assisting the HR department with recruitment, including scanning, filing, and emailing documents
  • Serving as a key point of contact for external parties, ensuring effective and professional communication
  • Leveraging persuasive communication skills to identify and nurture sales opportunities, contributing to business growth
  • Building and maintaining strong relationships with individuals and organizations outside the company
  • Liaising with office staff across various locations, fostering collaboration and positive connections
  • Performing additional administrative duties as directed by management

Required Skills and Qualifications:

  • Empathetic, passionate, and caring approach to client service
  • Ability to work autonomously and collaboratively within a team
  • Previous experience in a similar role
  • Proficiency in standard computer programs, with the ability to quickly learn new ones
  • High level of professionalism and ability to maintain confidentiality
  • Basic understanding of the Aged Care, Disability, and/or Health systems
  • Customer service experience in the industry

Benefits:

  • A rewarding career with opportunities for growth and development
  • A supportive and collaborative work environment
  • The chance to make a real difference in the lives of others
  • Ongoing training and support to help you succeed in your role

Others:

  • This role requires flexibility and adaptability in a fast-paced environment
  • Must be willing to work varying shifts and attend meetings as required

This is an exciting opportunity to join our team and make a real difference in the lives of others. If you have a passion for delivering exceptional customer service and a commitment to excellence, we encourage you to apply.

What We Offer:

  • A competitive salary package
  • Ongoing training and support to help you succeed in your role
  • The chance to work with a dynamic and supportive team

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