Asset Services Manager

3 weeks ago

Melbourne, Victoria, Australia Anton Murray Consulting Full time

Job Title: Asset Services Manager

Job Summary:

We are seeking an experienced Asset Services Manager to join our team at Anton Murray Consulting. The successful candidate will play a key role in supporting all aspects of managing the administrative and relationship needs of our institutional trust clients.

Key Responsibilities:

  • Act as key consultant to clients, assisting in formulation of best practices, redesign of processes, evaluation and implementation of Trust and Custody services.
  • Ensure overall client satisfaction by facilitating efforts of service team, coordinating resources to ensure timely deliverables and issue resolution, and effectively communicating client concerns/needs to partners.
  • Develop complete understanding of client's business, objectives, goals, and market challenges.
  • Assist Relationship Managers in counselling clients on emerging issues, bank products/services, legal/regulatory changes, and general financial environment, translating the impact on client's activities and banking services.
  • Participate in development of solutions to client needs, coordinate presentations, bringing in experts when appropriate, and ensuring smooth delivery of new services.
  • Manage and enhance client profitability.
  • Travel to client locations on a selected basis where revenue and/or new business opportunities and/or servicing require a call.

Requirements:

  • Must have direct experience in asset servicing environment.
  • Proven experience working in financial servicing/accounting fields, with a client servicing background.
  • Strong communication skills (both written and verbal).
  • Demonstrated organisational and time management skills.
  • Strong attention to detail and problem-solving capability.
  • Ability to understand legal documentation (such as SLA) & provide recommendations.
  • Proficiency in Microsoft Word, PowerPoint and Excel.
  • Understanding of reconciliation processes.
  • Understanding of institutional payment processes.

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