Customer Service Professional

2 days ago

Frankston, Australia beBeeCustomer Full time $65,000 - $85,000

Job seekers with excellent customer service skills can thrive in a fast-paced, professional team supporting valued customers.

About the Role

This position offers an opportunity for motivated individuals to join a dynamic work environment, providing world-leading facilities management, engineering, energy, and soft service solutions.

Key Responsibilities:
  • Effectively manage high volumes of inbound/outbound calls.
  • Resolve problems logged by customers and escalate as necessary.
  • Capture data accurately and meet realistic KPIs.
  • Build relationships and rapport with customers through exceptional service.
Requirements:
  • 12 months experience working on a helpdesk or call centre (preferred).
  • Strong customer service focus.
  • Excellent written and verbal communication skills.
  • Attention to detail is essential.

The ideal candidate will have strong communication skills, be highly organized, and possess a customer-focused mindset. This role offers career growth and development opportunities in a dynamic environment.

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