Fire Communications Officer

5 days ago


Rockhampton, Queensland, Australia Queensland Fire Department Full time
About the Role

The Fire Communications Officer is a critical position within the Queensland Fire Department, responsible for ensuring the safety of people and property across Queensland through effective emergency response and communication.

Key Responsibilities
  • Accept incoming emergency calls and enquiries, collecting relevant information and assessing risks associated with a situation.
  • Dispatch and coordinate appropriate resources to calls for assistance, notifying other organisations as required.
  • Maintain and update incident information in the centre's computer-aided dispatch system, monitoring progress and supporting operational staff.
  • Complete post-incident administration, providing information and reports to stations and other agencies.
  • Monitor alarm signals and respond in accordance with Communications Doctrine and Directives.
  • Provide mentoring and guidance to new staff, contributing to the improvement of operational and administrative systems.
Requirements
  • Currently holds a valid Blue Card, with attached evidence of Australian Citizenship, New Zealand Citizenship, or Australian Resident Status.
  • Ability to obtain Certificate III in Public Safety (Emergency Communications Centre Operations) and successfully complete training programs.
  • Typing speed of 45 wpm with 95% accuracy and ability to obtain Apply First Aid and CPR Certificates.
What We Offer

As a Fire Communications Officer with the Queensland Fire Department, you will have the opportunity to work in a dynamic and challenging environment, contributing to the safety and well-being of the community.



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