Fire Communications Officer

2 days ago


Rockhampton, Queensland, Australia Queensland Fire Department Full time
About the Role

We are seeking a highly skilled and motivated individual to join our team as a Fire Communications Officer - Emergency Response Specialist. This is an exciting opportunity to work in a dynamic and fast-paced environment, responding to emergency situations and providing critical support to our firefighters and emergency services personnel.

Key Responsibilities
  • Respond to emergency calls and dispatch resources to incidents, ensuring timely and effective response to emergencies.
  • Collect and analyze information from emergency calls, assessing risks and determining the most appropriate response.
  • Coordinate and manage QFES resources, including fire trucks, equipment, and personnel.
  • Monitor alarm signals and respond to emergencies, following established protocols and procedures.
  • Provide mentoring and guidance to new staff, promoting a culture of excellence and continuous improvement.
  • Contribute to the development and implementation of operational and administrative systems and procedures, ensuring efficiency and effectiveness.
Requirements
  • Current Blue Card (from Blue Card Services) with attached evidence.
  • Australian Citizenship, New Zealand Citizenship, or Australian Resident Status.
  • Certificate III in Public Safety (Emergency Communications Centre Operations) or ability to obtain.
  • Ability to successfully complete training programs, including the Communications Training and Professional Development Program (CTPDP).
Desirable Requirements
  • Typing speed of 45 wpm with 95% accuracy.
  • Apply First Aid and CPR Certificates.
Leadership Competencies

We are looking for individuals who demonstrate the following leadership competencies:

  • Leads strategically.
  • Stimulates ideas and innovation.
  • Leads change in complex environments.
  • Makes insightful decisions.
Shared Values

We value individuals who embody the following shared values:

  • Respect.
  • Integrity.
  • Trust.
  • Courage.
  • Loyalty.
How to Apply

Please refer to the QFES Entry Level Operational Application Guide for information on how to apply for this role.



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