
Senior Change Strategist
2 weeks ago
As a Strategic Change Leader, you will play a pivotal role in shaping the development and delivery of strategic change and communication practices across our customer-facing operations.
Key Responsibilities:- Develop Robust Change Strategies: Design and deliver robust change and communication strategies that support successful project and program outcomes, aligning with our organization's North Star.
- Embed Change Management Practice: Lead the development of our change management practice, embedding tools, frameworks, and standards to ensure seamless integration.
- Drive Continuous Improvement: Drive continuous improvement through stakeholder education and evolution of change and comms maturity, fostering a culture of excellence.
- Communicate Effectively: Develop and lead strategic and operational communications aligned to our organizational goals, ensuring timely and effective information dissemination.
- Support Delivery Excellence: Support delivery excellence by embedding best-in-class ways of working across teams, promoting collaboration and efficiency.
- Optimize SharePoint and Critical Communications: Own and optimize our SharePoint platform, managing critical incident communications to maintain transparency and trust.
- Leadership Experience: Proven leadership experience (5+ years), with a track record of mentoring and developing high-performing teams.
- Change Management Capability: Advanced change management capability, with experience applying methodologies in large-scale customer-facing environments.
- Project Delivery Skills: Strong project delivery skills, with the ability to integrate change across complex businesses and multiple sites.
- Communication and Stakeholder Engagement: Exceptional communication and stakeholder engagement skills, including with senior leaders.
- Influencing and Negotiation: Skilled in influencing and negotiating to drive adoption and alignment across diverse teams.
- Digital Platform Management: Experience managing strategic communications and digital platforms (e.g. SharePoint).
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1 week ago
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