Senior Manager

This role requires strategic leadership in developing and delivering high-quality clinical counselling and welfare assistance to support student wellbeing and success.

The Senior Counselling and Welfare Services Manager is a pivotal position in supporting the mental health and wellbeing of students within the Institute. This position oversees the counselling and welfare services provided to students, manages a team of counsellors, welfare officers and youth workers and collaborates with other departments to create a supportive and inclusive campus environment.

The purpose of this role is to develop and implement programs, policies and initiatives that promote psychological wellness and student success.

• Develop and manage the implementation of student wellbeing strategies and programs through a team of qualified counsellors and welfare officers, including the design, development and implementation of new policies and innovative ways of adapting existing strategies to effectively promote and manage the mental health support of students.
• Drive cultural change by developing positive relationships and networks within and external to the Institute.
• Provide authoritative mental health information, advice and direction to stakeholders such as Deans, Heads of Department and Education Managers across all areas of the Institute.
• Structure the operations of the counselling and welfare teams to support the achievement of Institute objectives and report as required on the outcomes of agreed targets.
• Through the counselling and welfare teams, manage the development and delivery of psychosocial, emotional intelligence, mental health literacy, team building and resilience programs to students.

Key responsibilities include:

• Leading the Student Wellbeing Department and managing a team of counsellors, welfare officers and youth workers.
• Developing and implementing student wellbeing strategies and programs.
• Providing authoritative mental health information, advice and direction to stakeholders.
• Structuring the operations of the counselling and welfare teams to support the achievement of Institute objectives.
• Managing the development and delivery of psychosocial, emotional intelligence, mental health literacy, team building and resilience programs to students.

Required skills and qualifications include:

• Post-graduate qualifications in psychology or counselling, or related mental health discipline.
• Full registration with the Australian Health Practitioner Registration Agency (AHPRA), or Australian Association of Social Workers (AASW) or Australian Counselling Association (ACA) or Psychotherapy and Counselling Federation of Australia (PACFA).
• Must be currently working towards or is registered as a Clinical Supervisor.

The ideal candidate will have:

• A strong background in delivering professional counselling and welfare support, particularly within student settings.
• A deep understanding of the mental health challenges commonly faced by students throughout the post-secondary education lifecycle.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team environment.

Benefits include:

• A competitive salary package.
• Opportunities for professional and career development.
• A supportive and inclusive workplace culture.

Others include:

• Working closely with internal departments and community partners to provide comprehensive support to students.
• Participating in ongoing training and professional development to enhance skills and knowledge.

We are committed to fostering a safe, supportive and flexible workplace where our employees can thrive both personally and professionally.