Change Catalyst

2 weeks ago

Melbourne, Victoria, Australia beBeeChange Full time $110,000 - $145,000

Key Role: Change Catalyst

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We are seeking a highly skilled Change Catalyst to drive impactful transformations within our global team. As a pivotal member, you will build and nurture relationships with cross-functional teams to effectively manage process changes, conduct impact analyses, draft business requirements, and ensure thorough documentation.

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Your Responsibilities:

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  • Streamline and reengineer business processes to support change management initiatives.", "
  • Understand business architecture and processes to continuously improve, simplify, and enhance the customer experience.", "
  • Document detailed business requirements and collaborate with stakeholders, operational teams, and change teams to ensure comprehensive understanding of initiatives.", "
  • Transform requirements into user stories with clear acceptance criteria.", "
  • Conduct thorough impact analyses to assess effects on each functional team.", "
  • Make effective decisions that balance customer satisfaction, process development, quality, and risk.", "
  • Identify and manage risks to ensure they are mitigated and do not impact delivery.", "
  • Verify current state and document future state.", "
  • Support change and implementation activities to ensure impacted teams and roles are trained, equipped, and ready to manage change.", "
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Your Requirements:

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  • Deep passion and curiosity for understanding customers, their needs, and desires, always placing them at center of work.", "
  • Functional experience or expertise in one or more areas: Business Analysis, Change Management/Implementation, Business Process Architecture, or Continuous Improvement.", "
  • Able to explore customer needs using data-driven approaches, develop and implement innovative solutions, test outcomes, and iterate as needed.", "
  • Strong problem-solving skills.", "
  • Knowledge of market and industry trends.", "
  • Able to influence and build relationships, and manage stakeholders effectively.", "
  • Analytical thinking capabilities, excellent communication and facilitation skills & keen observation skills.", "
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About Our Team:

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We're shaping a world where people and communities thrive, driven by common goal: to improve financial wellbeing and sustainability of millions of customers. From moment you join us, you'll be doing meaningful work that will shape a world where people and communities thrive. But it's not just our customers who'll feel your impact. You'll feel it too. Because we provide resources, opportunities, and support you need to take next big step in your career.

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