Customer Experience Specialist

7 days ago

Sydney, New South Wales, Australia Sephora Full time
Company Overview

Sephora is a leading global beauty retailer that believes in the power of diversity and discovery. We empower individuals to be their best selves by offering an extensive range of products and services.

Estimated Salary: $24.73/hr + Super + Weekend LoadingJob Description

We are seeking a highly motivated and customer-focused Retail Assistant to join our team at Sephora Pitt Street. As a key member of our store team, you will be responsible for delivering exceptional customer experiences by providing personalized product recommendations, engaging with customers, and maintaining a visually appealing store environment.

Key Responsibilities:
  • Provide outstanding customer service by listening to customers' needs and making tailored product recommendations.
  • Maintain a high level of product knowledge and stay up-to-date on the latest beauty trends and techniques.
  • Collaborate with colleagues to achieve sales targets and maintain a positive store atmosphere.
Required Skills and Qualifications:
  • Prior sales experience in a retail or customer-facing environment is essential.
  • Excellent interpersonal skills and ability to build strong relationships with customers and colleagues.
  • A passion for beauty and skincare, with a willingness to continuously learn and develop your knowledge.
Benefits:
  • Ongoing training and development opportunities to enhance your skills and career growth.
  • Competitive hourly rate, plus superannuation and weekend loading.
  • Discounts on Sephora products and services.
  • A dynamic and supportive work environment.
What We Offer:

As a Retail Assistant at Sephora, you will have the opportunity to work in a fast-paced and dynamic environment, surrounded by like-minded individuals who share your passion for beauty and customer service. You will receive ongoing training and development to enhance your skills and career growth, as well as access to exclusive benefits and discounts.

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