Exceptional Customer Experience Leader

4 days ago

Hervey Bay, Australia beBeeSupervisor Full time $45,000 - $55,000

Oporto values its people, customers, and creating flavour-packed flame-grilled chicken meals. They are passionate about creating vibrant experiences and delicious food that really feeds the soul.

We are looking for Shift Supervisors who can lead a team to deliver brand standards and results. They will motivate, coach, and support their team to create good customer experiences, deliver safe and delicious food, drive sales, and maximise profit, all while maintaining the safety of the team and customers.

As a Shift Supervisor, you will be an expert multi-tasker who thrives in a fast-paced environment. You will have a knack for leading, inspiring, and supporting the team to be at their best every shift and be a champion for the customer.

You will need strong time management and communication skills, along with a can-do attitude, to ensure all tasks are completed to the highest standards and that our customers are always our top priority.

Key responsibilities include:

  • Leading a team to deliver brand standards and results
  • Motivating and coaching team members to create good customer experiences
  • Safely preparing and delivering food to customers
  • Driving sales and maximising profit

Requirements:

  • Strong leadership and communication skills
  • Ability to multitask and work in a fast-paced environment
  • Passion for creating feel-good moments for customers
  • Pride in oneself and one's work

To thrive in this role, you should be driven, motivated, and passionate about delivering exceptional customer experiences and achieving business results.

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