Motor Claims Support Specialist

3 days ago


Melbourne, Victoria, Australia beBeeClaims Full time $75,000 - $90,000
Job Opportunity

This is a temporary opportunity with a possibility of extension. The role operates on an 8.5-hour shift schedule, typically between 8:00 AM and 8:00 PM, Monday to Friday.

Our team encourages autonomy while supporting performance in a high-volume environment.

Role Overview

As a Temporary Motor Claims Consultant, you'll work in a high-energy environment assisting customers experiencing significant life events.

You'll support customers and coordinate with external stakeholders to efficiently lodge and manage claims and inquiries.

This role provides excellent exposure responding to a high volume of inbound calls and providing subject matter expertise on effective complaints management processes.

About You
  • Technical experience in the insurance claims industry is advantageous.
  • Excellent phone conversation skills with the ability to effectively communicate, listen and resolve customer enquiries.
  • Demonstrated resilience and empathy towards customers.
  • Strong communication skills and a customer-centric mindset.
  • Proficient with computers & systems juggling multiple software systems at the same time.
Benefits

We celebrate all viewpoints shaped by life experiences and culture.

We collaborate on solutions enabling growth and creating meaningful change for our customers and employees.

Job Details
  • Seniority level: Entry level.
  • Employment type: Full-time.
  • Job function: Customer Service.
  • Industries: Insurance.

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