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Customer Service and Warehouse Operations Coordinator

1 month ago

Melbourne, Victoria, Australia Allan Hall Business Advisors Full time

We are seeking an experienced Customer Service and Warehouse Operations Coordinator to join our team at Graphic Art Mart in Mt Waverley VIC.

About the Role

In this full-time permanent position, you will be responsible for providing efficient customer service to our large and varied customer base, as well as assisting in general warehouse operations.

  • Action customer requests and enquiries face-to-face, over the phone, and via email regarding pricing and product information.
  • Coordinate between departments to ensure orders are completed and dispatched correctly.
  • Build and maintain relationships with existing clients, and inactive customers and prospects.
  • Perform general day-to-day warehouse duties including receiving, storing, and dispatching stock.
  • Use internal systems to accurately provide resolution of customers' enquiries, quotes, and orders.
  • Ensure the warehouse is maintained in a clean and orderly manner.
About Us

Graphic Art Mart is a national supplier of sign, digital, and display solutions. We have been supporting Australia's graphics industry for over 50 years with high-end brands, reliable product information, fast deliveries, informative workshops, and exciting events.

Our parent company, MM Plastics, rewards staff through a generous profit share scheme, as well as exciting career progression opportunities.

We value a fun and vibrant team culture, with a strong client-focused mindset.

What You'll Need
  • You're an upbeat and personable professional with experience in customer service and/or warehouse operations.
  • A real team player, you're always prepared to jump in and do what it takes to deliver premium customer service and help out wherever you may be needed.
  • Your high attention to detail and strong time management skills are second to none.
  • With a