
Front Office Team Leader
2 days ago
About this role
We are looking for a dynamic and experienced team leader to join our front office team.
As the first point of contact for guests, you will be responsible for creating a warm and welcoming environment that sets the tone for an exceptional stay.
Key responsibilities include:
- Providing exceptional customer service and ensuring high guest satisfaction
- Leading by example and promoting a positive and inclusive work culture
- Maintaining effective hotel operations and ensuring seamless communication between departments
- Fostering open and transparent relationships with colleagues and guests
This is an exciting opportunity to take on a leadership role and make a real impact in our busy front office environment.
The ideal candidate will have:
- Previous front office experience and a proven track record of success
- Excellent communication and interpersonal skills
- Able to lead and motivate a team to achieve excellent results
- Australian working rights and availability for a 7-day rotating roster
In return, we offer:
- Competitive salary and benefits package
- Opportunities for career advancement and professional development
- A fun and dynamic work environment with a passionate team
- Discounted accommodation rates and access to Headspace app
We are committed to creating a workplace that is inclusive and respectful of all employees. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.
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