Resort Operations Specialist

5 days ago


Gold Coast, Queensland, Australia beBeeProperty Full time $90,000 - $120,000
Immersive Precinct Opportunity

Mondrian Gold Coast is a cultural destination that reflects the vibrant spirit of Australia's most iconic coastal location.

We seek a Property Manager to lead concierge operations and support onsite letting portfolio management.

Responsibilities:
  • Coordinate all aspects of exclusive onsite letting service.
  • Support resident onboarding, lease preparation, and compliance documentation.
  • Manage tenant move-ins/outs, inspections, and general liaison.
  • Assist in ensuring all letting activity aligns with brand standards and building expectations.
  • Lead Concierge team and oversee daily concierge operations, escalating building matters when needed.
  • Counsel and mentor front-facing teams in service standards, discretion, and brand alignment.
Requirements:
  • Strong focus on resort operations.
  • Sound understanding of emerging trends in the industry.
  • Demonstrated ability to coach, mentor, develop, and inspire teams.
  • Confident and articulate communication, negotiation, relationship, and networking skills.
  • Demonstrated business acumen with ability to make sound decisions and understand commercial implications.
  • Ability to think strategically and plan on mid- to long-term scales.
  • Entrepreneurial spirit with drive, ambition, and high level of energy.
  • Good interpersonal skills with ability to communicate with all levels of team members.

Join us as we strive to deliver exceptional customer experiences and drive business growth through strategic partnerships.



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