Diagnostic Solutions Expert

2 days ago


Melbourne, Victoria, Australia beBeeHaematology Full time $98,765 - $123,456
Diagnostic Solutions Expert

Abacus dx is a leading distributor of medical diagnostic and life science products.

We are passionate about delivering high-quality, niche diagnostic solutions that make a difference in people's lives.

  • This role offers the opportunity to become a trusted technical expert, collaborate with leading suppliers, and shape the future of diagnostic healthcare across Australia and New Zealand.

The position involves providing expert technical assistance for strategic haematology suppliers, supporting internal teams and external customers. You will work closely with field engineers, commercial teams, and operations to deliver seamless customer experiences.

  • Key Responsibilities:
    • Lead product education, training sessions, and installations that empower labs to deliver accurate, timely results.
    • Contribute to product lifecycle management, software updates, and compliance monitoring.
    • Enjoy opportunities for interstate and international travel to stay at the forefront of diagnostic innovation.

Requirements:

  • A tertiary science degree (haematology or related field strongly preferred).
  • Experience in laboratory diagnostics or technical support, ideally within haematology.
  • Strong IT and CRM skills.
  • Excellent communication and relationship-building abilities.
  • A proactive, detail-oriented mindset with a passion for improving patient outcomes.

What We Offer:

  • A competitive salary package with bonus scheme and car allowance.
  • Ongoing training and career development.
  • A chance to work with innovative products that truly matter.


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