Medical Receptionist

22 hours ago


Frankston, Australia GenesisCare Full time

About the Role

We are seeking an experienced Medical Receptionist to join our team as a Patient Services Coordinator. This is an exciting opportunity for a skilled professional to work in a fast-paced administrative environment, providing exceptional customer service and supporting the smooth running of our clinic.

Key Responsibilities

  • Manage patient appointments, bookings, and consultations
  • Process billing and receipting at time of appointment
  • Audit and manage patient records and filing of patient notes
  • Ensure seamless communication with internal and external stakeholders
  • Support the efficient operation of the clinic through effective workflow management

Requirements

  • Demonstrated ability to provide excellent patient care and customer service
  • Strong organisational and communication skills
  • Proven experience working successfully both independently and in a team environment
  • Familiarity with patient billing systems and related Medicare funding mechanisms
  • Exceptional phone manner and ability to handle high-volume patient inquiries
  • High attention to detail and excellent organisational skills
  • Flexible approach to work and adaptability in a fast-paced environment

Benefits

  • Internal career development opportunities globally
  • Ongoing opportunities for professional development to keep up-to-date with current clinical practices
  • Free access to thousands of LinkedIn training courses
  • Qantas membership discount, gym membership discount, 12 weeks paid parental leave, Bupa discount

Salary Range

$60,000 - $80,000 per annum



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