Exceptional Insurance Sales Professional Wanted

2 days ago


Parramatta Park, Queensland, Australia HCF Australia Full time

About the Role

We are seeking a skilled Telephone Sales Representative to join our team at HCF Australia.

The successful candidate will be responsible for selling HCF Health and Life Insurance products to potential customers via phone calls, providing expert advice and guidance to help them make informed healthcare choices for themselves and their families.

This is a full-time, hybrid position based in our state-of-the-art Parramatta Call Centre. When working from the office, you'll be part of a dynamic team that values collaboration, innovation, and customer satisfaction.

Key Responsibilities:

  • Receive inbound calls from potential customers and provide tailored solutions to meet their insurance needs
  • Handle outbound and inbound enquiries from new and existing members with membership applications and questions about HCF Health and Life Products
  • Deliver clear, concise answers to customer queries, maintaining accuracy and confidentiality of member information
  • Maintain sales pipeline accuracy and reporting

About You:

  • A strong commitment to exceptional customer service and sales
  • Previous experience in a Call Centre environment, preferably with both inbound and outbound activities
  • A proven track record of meeting performance objectives and working collaboratively as part of a team
  • Excellent communication skills, with the ability to adapt to changing situations
  • Self-motivated and driven, with a positive attitude towards growth and development

Benefits:

HCF Australia offers a comprehensive package of benefits, including:

  • A competitive salary range of $60,000 - $80,000 per annum, depending on experience
  • 50% subsidy on HCF Private Health Insurance
  • 18 weeks Parental Leave for all genders
  • 6 additional leave days for wellbeing and medical purposes
  • Mental Health & Wellbeing programs
  • Discounts on pet, life, travel, and general insurance

What We Offer:

As a valued member of our team, you can expect a supportive and inclusive work environment, with opportunities for growth and professional development. Our focus on employee wellbeing and engagement ensures that you'll feel valued and motivated throughout your career with HCF Australia.



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