Travel Officer

2 days ago


Canberra, ACT, Australia Kirra Services Full time
{"title": "Travel Officer", "description": "Job Summary

Kirra Services is seeking a highly skilled Travel Officer to join our team. As a Travel Officer, you will be responsible for providing travel policy advice and technical expertise to travellers, as well as preparing travel data for monthly reports and other ad hoc reports.

Key Responsibilities
  • Provide travel policy advice and technical expertise based on Whole of Australian Government (Wo AG) and department policies and legislation on domestic travel, international travel, and travel acquittals.
  • Prepare high level advice from the Travel Policy and the Travel Regulation manual to travellers.
  • Develop and regularly review work instructions for travel processes and procedures.
  • Actively review and update the travel intranet pages and prepare business bulletins to advise of any changes to the department.
  • Effectively communicate with internal and external stakeholders.
  • Respond to travel queries via the shared inbox and helpdesk phone.
  • Assist Team leader and Assistant director in the preparation of quarterly Briefs and Questions on Notice.
  • Contribute to business planning and business improvements.
  • Assist with ad hoc projects and tasks as required.
  • General administration on internal and external systems such as Concur, CTM, Tech One and Travel Pack.
Requirements
  • Have a good understanding of the Whole of Government Travel Service Arrangements.
  • Experience in using expense management and finance management system such as Concur and Tech One.
  • Experience in travel management system such as CTM, Visalink and Travel Pack.
  • Strong administrative and organisational skills.
  • Strong written and verbal communication skills.
  • Ability to build and maintain relationships with key internal and external stakeholders.
  • Ability to work independently or under limited guidance and respond effectively to change.
  • Ability to be innovative and bring new ideas into existing working practices.
  • Ability to manage work priorities and meet deadlines.
  • Ability to take initiative and think proactively.
", "lang_code": "en"}

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