Service Ambassador

1 day ago

Sydney, New South Wales, Australia beBeeCustomer Full time $55,000 - $85,000
Job Summary:

The primary objective of this role is to deliver exceptional customer service by providing timely, accurate and efficient information and assistance to clients.

This position focuses on ensuring customer satisfaction and a seamless onboarding experience for new clients. Below are key accountabilities for such a role:

  • Handle emails, live chats and inbound and outbound calls on all customer enquiries in a proactive and positive manner.
  • Establish a positive relationship with all customers through professional and friendly interactions, prioritizing their satisfaction at all times.
  • Resolve and record customer complaints arising from complex transactions and escalate any unresolved issues through appropriate channels.
  • Ensure tickets are replied to within the Service Level Agreement and all queries are correctly referred to the corresponding team
  • Actively participate in business improvement programs involving changes to processes and functions.
  • Maintain compliance with privacy requirements and legislative obligations to ensure confidentiality, privacy and integrity of information is not compromised.
  • Report on relevant trends and insights as they relate to client queries, complaints, and potential opportunities for internal stakeholders.
  • Meet and exceed KPIs set on a daily, weekly, and monthly basis.
Expectations:

As an ambassador for the organization, you will promote our interests and reputation while demonstrating advanced levels of competence in leadership capabilities required of the position.

  • Customer Service Ambassador

    2 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $40,520 - $60,400

    We are currently seeking a dynamic individual to fill the role of Customer Service Ambassador. If you have a passion for delivering exceptional customer experiences and contributing to a positive store environment, this could be the perfect opportunity for you.This is an exciting chance to work in a fast-paced, customer-focused team where no two days are...

  • Service Ambassador

    2 days ago

    Sydney, New South Wales, Australia beBeeAmbassadorship Full time $122,500 - $143,000

    Service AmbassadorElevate the guest experience through exceptional service, innovation and effective stakeholder engagement.About the RoleMain Responsibilities:Provide seamless support across various touchpoints to ensure a polished and welcoming environment.Proactively resolve guest requests and concerns using feedback as a tool for continuous...

  • Guest Services Ambassador

    5 days ago

    Sydney, New South Wales, Australia JLL Full time

    Join to apply for the Guest Services Ambassador role at JLL5 days ago Be among the first 25 applicantsJoin to apply for the Guest Services Ambassador role at JLLGet AI-powered advice on this job and more exclusive features.About the role:The Guest Services Ambassador plays a pivotal role in providing authentic service experiences that bonds the relationship...

  • Customer Service Ambassador

    19 hours ago

    Sydney, New South Wales, Australia beBeeAmbassadorship Full time $60,000 - $80,000

    Customer Service AmbassadorWe are seeking a customer-focused individual to join our team as a Customer Service Ambassador. In this role, you will be responsible for handling client inquiries and providing exceptional service to our customers.Key Responsibilities:Handle inbound and outbound customer contact via telephone, email, live chat, and other...

  • Customer Service Ambassador

    7 days ago

    Sydney, New South Wales, Australia beBeeAmbassadorship Full time

    About the RoleAs a customer service ambassador, you will play a vital role in ensuring that our customers receive exceptional service and support. Your primary responsibility will be to work closely with the team to deliver outstanding customer experiences.Key Responsibilities:Provide expert advice on a wide range of products and servicesOperate as a proud...

  • Customer Service Ambassador

    6 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $70,000 - $80,000

    Customer Service AmbassadorWe are seeking a skilled and dedicated individual to join our customer service team as a Customer Service Ambassador. This is an exciting opportunity to play a vital role in delivering exceptional experiences for our clients.Job ResponsibilitiesRespond to inbound calls and inquiries from clients, providing timely and accurate...

  • Ambassador of Excellent Customer Service

    2 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $45,000 - $60,000

    Job OpportunityTo deliver exceptional customer experiences, we are seeking a Retail Ambassador to join our team. As a Retail Ambassador, you will be responsible for welcoming customers into our spaces and guiding them to products that address their needs.Key Responsibilities:Support store teams to meet customer needs.Process sales and maintain stock...

  • Key Service Ambassador

    5 days ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $30,000 - $120,000

    About the RoleWe are seeking a highly motivated and experienced customer service professional to join our team as a Key Service Ambassador.As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences to members and guests across multiple venues. Your responsibilities will include:Building rapport with...

  • Ambassador for Exceptional Customer Service

    3 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $60,000 - $80,000

    Job DescriptionThe role of Client Relations Centre Ambassador involves providing exceptional customer service and representing the brand in all customer contact via telephone, e-mail, live chat and social media.As a key member of the team, you will handle client inquiries according to quality standards and represent the brand's identity and vision at all...

  • Guest Service Ambassador

    3 weeks ago

    Sydney, New South Wales, Australia Meriton Group Full time

    $63,856 per year + super + 17.5% leave loadingMeriton Suites invites you to explore a rewarding career path as Guest Service Ambassador at one of our brilliant Sydney locations.About the RoleAs a Guest Service Ambassador, you will be a naturally welcoming individual with the ability to delivery warm and authentic service in every interaction. You will play a...