Reception Team Member

1 week ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $22,800 - $34,760

Front Office Receptionist Role

Job Description:

Our resort is seeking a highly motivated and organized individual to work in our front office team. This casual position (20-25 hours per week) requires the ability to work morning, afternoon, evenings, and weekends.

The ideal candidate will have previous front reception experience, excellent computer skills, particularly in Microsoft Office, and strong organizational and time management abilities.

  • Process large volumes of reservations in a timely and professional manner
  • Maintain guests' accounts with accuracy
  • Perform general front office duties
  • Direct internal and external telephone calls
  • Daily reconciliation of takings

The successful applicant will have:

  • Previous front desk or reception experience
  • Excellent computer skills
  • Able to multitask and demonstrate initiative
  • Accuracy in cash handling
  • Availability to work flexible hours, including weekends and evenings
  • Well-developed problem-solving skills and analytical skills
  • Exceptional customer service skills
  • A strong work ethic and ability to work in a team
Resort Benefits:

We offer a range of benefits to our staff, including:

  • Discounted stay rates for yourself, family, and friends
  • Heavily discounted staff menu at our onsite café when you're on shift
  • Discounted dine-in Ripples Licensed Card when visiting with family and friends
  • Staff coffees all day, every day

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