Customer Experience Leader

1 week ago

Hobart, Tasmania, Australia beBeeRetail Full time $90,000 - $110,000

Becoming a Store Assistant Manager with our company means joining a vibrant community that's passionate about supporting parents and caregivers. We're more than just a retailer - we're a partner in their journey.

Are you ready to take on new challenges and make a real difference? If you thrive in fast-paced environments, are great at mentoring your team, and love delivering exceptional customer experiences, this could be the perfect fit for you.

We're looking for an experienced retail leader who can help drive our store operations forward, while creating a workplace where everyone feels valued and empowered.

About the Role:

Key Responsibilities

We need someone who can motivate their team, provide expert advice to customers, and ensure our store runs smoothly from behind the scenes.

You'll be responsible for:

  • Mentoring and developing your team members to achieve their full potential
  • Providing top-notch customer service and creating a welcoming experience for every customer
  • Overseeing stock levels, inventory management, loss prevention, and collaborating with our warehouse team
  • Championing health and safety standards to create a safe environment for everyone

About You

We're looking for a hands-on leader who thrives in retail, is great at bringing out the best in others, and is excited to grow with us.

You'll bring:

  • 2-3 years of retail leadership experience (big box or smaller format)
  • Strong communication skills and a collaborative mindset
  • A passion for mentoring and developing others
  • Proven success in achieving sales and performance targets
  • High attention to detail and a commitment to safety and service

The Perks and Benefits

We offer:

  • Training pathways to support your growth and career development
  • Amazing team discounts
  • Paid parental leave to support you and your family
  • Employee Assistance Program for your wellbeing
  • Competitive salary plus performance-based incentives
  • A supportive, friendly team culture that celebrates wins and supports your goals

Please note that all successful applicants must have the right to work in Australia and will undergo a Right to Work check. A National Police Criminal History check will also be required due to the personal nature of our work.

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