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Gaming Operations Coordinator

2 weeks ago

Melbourne, Victoria, Australia beBeeOperations Full time $100,000 - $150,000
Gaming Operations Administrator

We are seeking a highly organized and detail-oriented professional to join our dynamic team as a Gaming Operations Administrator on a full-time basis. This vital role provides comprehensive administrative support to our gaming operations across multiple jurisdictions, ensuring compliance, efficiency, and effective communication.

Key Responsibilities:
  • Financial Administration & Reporting:
    • Process invoices using Converga, ensuring accuracy and timely payment.
    • Manage vendor records and setup new suppliers as needed.
    • Follow up with Accounts Payable (AP) to resolve payment inquiries and ensure smooth financial operations.
    • Monitor departmental spending against budget and provide regular reports and analysis.
    • Initiate and manage Capital Expenditure (Capex) requests, ensuring proper documentation and approvals.
    • Collate and review Max and Everi charges for accurate cost allocation.
  • Regulatory Compliance & Jurisdictional Support:
    • Investigate regulatory changes and assess their impact on gaming operations, providing timely updates and recommendations.
    • Ensure compliance with all relevant regulations by completing IMAC monitoring paperwork for Queensland (QLD) and Northern Territory (NT).
    • Prepare and submit required regulatory paperwork for the Northern Territory (NT).
    • Process interchanges within the IGC portal for South Australia (SA), ensuring accurate data entry and compliance.
    • Monitor venues in New South Wales (NSW) to ensure timely completion of Quickchange procedures.
  • Logistics, Inventory & Asset Management:
    • Manage inventory levels by ordering replacement parts as needed.
    • Maintain and manage comprehensive gaming files and records for accuracy and accessibility.
    • Coordinate the collection of disconnected and trade cabinets in Queensland (QLD).
    • Organize transport of cascading cabinets across multiple jurisdictions (QLD, SA).
    • Facilitate the collection and destruction of disconnected machines in the Northern Territory (NT).
    • Order game conversions for all jurisdictions.
    • Manage warehouse inventory for accurate stock levels and efficient organization.
  • Communication & Coordination:
    • Communicate gaming works and schedules to venues in Queensland (QLD), ensuring clear and timely information dissemination.
    • Liaise with monitors regarding scheduling in Queensland (QLD).
    • Verify job schedules in Queensland (QLD) for accuracy and adherence to timelines.
    • Communicate meter adjustment process to venues in Victoria (VIC), providing clear instructions and support.
  • General Administration & Support:
    • Prepare and distribute meeting minutes/agenda for teams.
    • Manage company portal logins for appropriate access and security.
    • Manage relationships with transportation companies, coordinating logistics.
    • Complete and process worksheets for service providers in South Australia (SA).
    • Perform IGC meter adjustments in Victoria (VIC).
    • Provide general administrative support, including but not limited to, assisting with projects, managing documentation, and completing ad-hoc tasks as requested.
    Qualifications & Skills:
    • Prior experience in an administrative role, preferably within the gaming or a related industry.
    • Strong organizational and time-management skills, with ability to prioritize tasks and meet deadlines effectively.
    • Excellent written and verbal communication skills, with ability to communicate clearly and professionally with internal and external stakeholders.
    • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
    • Experience with financial administration and budgeting principles.
    • Ability to work independently and collaboratively as part of a team.
    • Exceptional attention to detail and commitment to accuracy.
    • Knowledge of gaming regulations and compliance requirements is highly desirable.
    • Experience with relevant software and systems (e.g., IGC portal) is a plus.