Gaming Operations Administrator

3 weeks ago


Melbourne, Victoria, Australia Australian Venue Co. Full time

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We are seeking a highly organized and detail-oriented Gaming Operations Administrator to join our dynamic team on a full time basis. This vital role provides comprehensive administrative support to our gaming operations across multiple jurisdictions, ensuring compliance, efficiency, and effective communication. The successful candidate will be a proactive individual with a strong administrative background, excellent communication skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities

  • Financial Administration & Reporting:
    • Process and code invoices using Converga, ensuring accuracy and timely payment.
    • Manage the setup of new and one-off suppliers, maintaining accurate vendor records.
    • Proactively follow up with Accounts Payable (AP) to resolve payment inquiries and ensure smooth financial operations.
    • Monitor and track departmental spending against budget, providing regular reports and analysis.
    • Initiate and manage Capital Expenditure (Capex) requests, ensuring proper documentation and approvals.
    • Collate, review, and allocate Max and Everi charges, ensuring accurate cost allocation.
  • Regulatory Compliance & Jurisdictional Support:
    • Investigate and assess the impact of regulatory changes and weather events on gaming operations, providing timely updates and recommendations.
    • Ensure compliance with all relevant regulations by completing IMAC (Install, Move, Add, Change) monitoring paperwork for Queensland (QLD) and Northern Territory (NT).
    • Prepare and submit required regulatory paperwork for the Northern Territory (NT).
    • Process interchanges within the IGC portal for South Australia (SA), ensuring accurate data entry and compliance.
    • Monitor and follow up with venues in New South Wales (NSW) to ensure the timely completion of Quickchange procedures.
  • Logistics, Inventory & Asset Management:
    • Manage the ordering and procurement of replacement parts, ensuring sufficient inventory levels.
    • Maintain and manage comprehensive gaming files and records, ensuring accuracy and accessibility.
    • Coordinate the collection of disconnected and trade cabinets in Queensland (QLD).
    • Organize the transport of cascading cabinets across multiple jurisdictions (QLD, SA).
    • Facilitate the collection and destruction of disconnected machines in the Northern Territory (NT).
    • Order game conversions for all juridictions.
    • Manage and maintain warehouse inventory, ensuring accurate stock levels and efficient organization.
  • Communication & Coordination:
    • Communicate gaming works and schedules to venues in Queensland (QLD), ensuring clear and timely information dissemination.
    • Liaise with monitors regarding scheduling in Queensland (QLD).
    • Verify job schedules in Queensland (QLD), ensuring accuracy and adherence to timelines.
    • Communicate the meter adjustment process to venues in Victoria (VIC), providing clear instructions and support.
  • General Administration & Support:
    • Prepare and distribute accurate minutes/agenda for team meetings.
    • Manage company portal logins, ensuring appropriate access and security.
    • Manage relationships with Cope Transport and TSS Transport, coordinating transportation logistics.
    • Complete and process worksheets for service providers in South Australia (SA).
    • Perform IGC meter adjustments in Victoria (VIC).
    • Provide general administrative support, including but not limited to, assisting with projects, managing documentation, and completing ad-hoc tasks as requested.
    Qualifications & Skills
    • Proven experience in an administrative role, preferably within the gaming or a related industry.
    • Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines effectively.
    • Excellent written and verbal communication skills, with the ability to communicate clearly and professionally with internal and external stakeholders.
    • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
    • Experience with financial administration and budgeting principles.
    • Ability to work independently and collaboratively as part of a team.
    • Exceptional attention to detail and a commitment to accuracy.
    • Knowledge of gaming regulations and compliance requirements is highly desirable.
    • Experience with relevant software and systems (e.g., IGC portal) is a plus.
    Seniority level
    • Seniority levelEntry level
    Employment type
    • Employment typeFull-time
    Job function
    • Job functionManagement and Manufacturing
    • IndustriesHospitality

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