Business Operations Specialist

1 week ago

Melbourne, Victoria, Australia beBeeRehabilitation Full time $90,000 - $130,000

Explore Your Career as a Rehabilitation Specialist

This role is focused on contributing to the success of our organization by developing and improving internal training materials for Return to Work Coordinators (RTWCs). Key responsibilities include enhancing Injury Management (IM) resources and RTWC training based on audit outcomes, supporting RTWCs at medical conferences, and managing insurer claim reviews. Additionally, you will support injury management platforms, maintain databases, and monitor workflow alerts.

About the Role

Key aspects of this position involve:

  • Developing and refining internal training materials for RTWCs
  • Enhancing IM resources and RTWC training based on audit outcomes
  • Supporting RTWCs at medical conferences and strategizing for non-work-related injuries/illnesses
  • Managing insurer claim reviews and providing return-to-work/injury management strategies
  • Supporting injury management platforms and tools
  • Maintaining databases and ensuring RTWCs upload relevant claim documentation
  • Monitoring and following up on workflow alerts

Your Skills and Experience

For this role, we seek individuals with extensive knowledge of multi-jurisdictional workers compensation legislation, understanding of OH&S Act and accident investigation practices, interpersonal and presentation skills, 5-10 years of experience in claims management or rehabilitation work environment, tertiary qualification in allied health or related field, and Training in Workplace Assessment and VIC Return to Work Coordinator certification desirable.

What We Offer

Our organization provides a diverse and dynamic work environment that offers cross-functional opportunities and encourages professional growth. We value diversity and look for curious and adaptable individuals who can thrive in a changing environment.

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