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Senior Account Manager, Retail

2 months ago

Sydney, New South Wales, Australia Snap Aus Pty Ltd Full time
Senior Account Manager, Retail

We are seeking a highly skilled Senior Account Manager to join our Retail team at Snap Aus Pty Ltd. As a key member of our team, you will be responsible for growing and nurturing senior-level client relationships, analyzing and optimizing campaign performance, and strategically planning branded and performance video campaigns.

Key Responsibilities:

  • Lead and manage relationships with key clients and agency partners within the Retail vertical.
  • Work closely with clients to understand their goals and objectives, ensuring delivery of exceptional customer service.
  • Proactively lead product update discussions, educate brands and agencies on Snap's products, and advise on best practices to drive optimal performance.
  • Collaborate with client partners and creative strategists to develop innovative digital campaigns on Snapchat, achieving measurable ROI for clients.
  • Lead complex projects involving cross-functional collaboration and drive campaign performance data analysis.
  • Develop and implement KPI-driven measurement strategies, identify performance trends, and optimize campaigns for results.
  • Provide ongoing technical support and real-time analysis for Snap's self-service platform and auction-based tools.
  • Develop best-in-class case studies and host weekly pacing and pipeline meetings with clients to determine upcoming launches and campaign performance.

Requirements:

  • Bachelor's degree in business, communications, marketing, or a related field.
  • 5+ years of experience in digital media, with a focus on performance and brand marketing, ad-tech, or programmatic.
  • Strong analytical skills and experience analyzing campaigns and delivering actionable insights.
  • Expert understanding of performance marketing and key success metrics.
  • Deep understanding of media management within a biddable auction advertising environment.

Preferred Qualifications:

  • Advanced Excel skills.
  • Deep understanding of advertising performance metrics.
  • Proven experience working with cross-functional teams and all levels of management.
  • Impressive track record of delivering on quota and obtaining positive reviews.
  • Ability to lead multiple projects with strong attention to detail.
  • Proven ability to work in a fast-paced environment and adapt to changes.
  • Exceptional presentation and communication skills.

About Snap Aus Pty Ltd:

Snap Aus Pty Ltd is a technology company that believes the camera presents the greatest opportunity to improve the way people live and communicate. We contribute to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. Our ANZ community continues to grow, with 8 million Australians coming to Snapchat every month.

We are committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification.

Our Benefits:

Snap Aus Pty Ltd offers a comprehensive benefits package, including paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in our long-term success.