APAC User Operations Support Specialist
2 weeks ago
We are seeking a highly skilled professional to join our team as a User Operations Specialist in the APAC region.
This is an exciting opportunity for someone who is passionate about delivering exceptional support experiences and working with prestigious clients.
The ideal candidate will be responsible for serving as the first point of contact for client support inquiries, delivering empathetic, accurate, and timely resolutions.
Juggling multiple competing priorities and tasks is essential for this role, ensuring a high level of service and responsiveness at all times.
Key Responsibilities:- Manage and resolve client support inquiries efficiently and effectively.
- Collaborate with team members to troubleshoot complex issues and escalate them when necessary.
To be successful in this role, you will need to possess excellent communication and problem-solving skills, with the ability to multitask and work under pressure.
What We Offer- A hybrid working arrangement: 3 days in our Sydney office, 2 days working from home.
- Opportunities for growth and development within our company.
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