Strategic Partner Advisor

1 week ago

Melbourne, Victoria, Australia beBeeCustomer Full time $120,000 - $150,000
Platform Success Manager Role

Overview

As a Platform Success Manager, you will serve as a strategic advisor and trusted partner to enterprise customers leveraging the FICO Platform. You will balance business acumen with technical understanding, ensuring customers achieve measurable value through effective platform adoption, operational alignment, and ongoing engagement.

Key Responsibilities
  • Build and maintain strong, trust-based relationships with business stakeholders, product owners, and executive sponsors.
  • Conduct strategic planning and regular business reviews to align platform usage with customers' evolving goals.
  • Drive value realization by linking platform capabilities to business outcomes across industries like banking, insurance, and telecom.
Required Skills and Qualifications
  • Experience in customer success, platform consulting, or strategic advisory roles.
  • Strong business acumen, including knowledge of industry trends and market dynamics.
  • Excellent communication and interpersonal skills, with ability to build and maintain strong relationships.
Benefits
  • Opportunity to drive customer success and deliver measurable value to enterprise customers.
  • Collaborative and dynamic work environment with experienced professionals.

What We're Seeking: A seasoned professional with a proven track record of driving customer success and delivering strategic results. If you have a passion for technology and a desire to make a meaningful impact, we encourage you to apply.

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