Front Office Operations Manager
2 weeks ago
We are seeking a highly skilled and experienced Night Audit Supervisor to join our team. In this role, you will oversee the efficient operations of the resort during overnights, ensuring a seamless guest experience.
- Manage front office operations during night shifts, focusing on efficiency and quality control
- Handle customer inquiries and resolve issues promptly and professionally
- Perform daily financial transactions and end-of-day reporting with accuracy and attention to detail
- Lead by example, demonstrating a strong work ethic and commitment to excellence
- Develop and implement processes to improve operational efficiency and reduce costs
- Collaborate with other departments to ensure effective communication and teamwork
- Proven experience in a similar role, preferably in a 4-5 star hotel or resort environment
- Strong knowledge of PMS systems, particularly Opera, and proficiency in MS Office applications
- Excellent administration and organisational skills, with the ability to multitask and prioritize tasks effectively
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
How to Apply:
Please submit your application, including your resume and a cover letter, to [insert contact information].
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