Service Excellence Leader

3 days ago


Melbourne, Victoria, Australia beBeeLeadership Full time $90,000 - $120,000

Unlock Your Potential as a Results-Driven Leader

Job Description:

Drive business growth by fostering a customer-centric culture that embodies the Nike brand. Collaborate with a dedicated team of athletes, coaches, and senior leaders to deliver exceptional customer experiences.

As a visionary leader, you will lead from the front, inspiring your team to achieve targets and key performance indicators (KPIs) through effective leadership, people development, and feedback.

  • Key Responsibilities:
  • Develop and implement strategies to drive service excellence and enhance customer satisfaction
  • Lead by example, promoting a positive work environment that encourages teamwork and innovation
  • Collaborate with cross-functional teams to align goals and objectives with the overall business strategy
  • Maintain open communication channels, ensuring transparency and clear expectations
Requirements:

To succeed in this role, you must possess a strong passion for the Nike brand, coupled with experience leading large retail or hospitality environments. You should also demonstrate excellent strategic thinking, problem-solving, and influencing skills.

Benefits:

This opportunity offers a chance to grow professionally, develop your skills, and make a lasting impact on our customers. If you are a motivated leader who is passionate about delivering exceptional results, we encourage you to apply.



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