Chief Consumer Experience Officer

2 days ago

Brisbane, Queensland, Australia beBeeExcellence Full time $150,000 - $180,000
Strategic Leader in Consumer Experience

We are seeking an accomplished leader to drive operational excellence and elevate consumer experience.

This critical role is a key member of our executive team, accountable for leading a department providing strategic oversight and direction.

The successful candidate will have a proven track record of managing government contracts, service improvement, and strategic leadership.

They will be responsible for developing and leading a whole-of-operational excellence strategy, championing a culture of high performance and continuous improvement.

Collaboration with internal stakeholders and external partners is essential to ensure the voice of consumers is embedded in service design, delivery, and evaluation.

Our organisation values compassion, commitment, accountability, authenticity, and collaboration. These principles guide everything we do.

The group executive will oversee contract management, performance evaluation, and consumer experience.

Ensuring the voice of consumers is embedded in service design, delivery, and evaluation is a top priority.

Consumer feedback and insights inform our approach to service design and delivery.

A culture of inclusivity, respect, and empathy is essential for delivering exceptional consumer experiences.

By prioritising the needs and preferences of our consumers, we can deliver tailored solutions that meet their unique needs.

Our focus on customer-centricity drives business growth and fosters long-term relationships.

As a strategic leader, you will be responsible for driving business outcomes and achieving organisational objectives.

Strategic thinking, problem-solving, and adaptability are essential skills for this role.

You will lead a high-performing team to achieve excellent results and exceed expectations.

Empowerment, accountability, and transparency are core values that underpin our organisational culture.

With your expertise, we can develop innovative solutions that drive business success and deliver value to our customers.

Building strong relationships with stakeholders is crucial for achieving our goals and objectives.

Effective communication, negotiation, and conflict resolution skills are essential for this role.

  • Group Executive, Consumer Experience

    3 days ago

    Brisbane, Queensland, Australia Buscojobs Full time

    Group Executive, Consumer Experience & Operational ExcellenceAdd expected salary to your profile for insightsGroup Executive, Consumer Experience & Operational ExcellenceDrive operational excellence and elevate consumer experience at Diabetes Australia, a leading health organisation.Permanent | Full TimeAbout UsDiabetes Australia are a highly respected,...

  • Group Executive, Consumer Experience

    2 weeks ago

    Brisbane, Queensland, Australia Buscojobs Full time

    Group Executive, Consumer Experience & Operational ExcellenceAdd expected salary to your profile for insightsGroup Executive, Consumer Experience & Operational ExcellenceDrive operational excellence and elevate consumer experience at Diabetes Australia, a leading health organisation.Permanent | Full TimeAbout UsDiabetes Australia are a highly respected,...

  • Executive Assistant To Chief Sport Officer

    4 weeks ago

    Brisbane, Queensland, Australia Randstad Australia Full time

    Executive Assistant to Chief Sport Officer Join to apply for the Executive Assistant to Chief Sport Officer role at Randstad Australia Executive Assistant to Chief Sport Officer 1 day ago Be among the first 25 applicants Join to apply for the Executive Assistant to Chief Sport Officer role at Randstad Australia Executive Assistant to Chief Sport...

  • Executive Assistant To Chief Sport Officer

    4 days ago

    Brisbane, Queensland, Australia Randstad Australia Full time

    Executive Assistant to Chief Sport Officer Join to apply for the Executive Assistant to Chief Sport Officer role at Randstad Australia Executive Assistant to Chief Sport Officer 1 day ago Be among the first 25 applicants Join to apply for the Executive Assistant to Chief Sport Officer role at Randstad Australia Executive Assistant to Chief Sport Officer –...

  • Executive Assistant to Chief Sport Officer

    1 week ago

    Brisbane, Queensland, Australia Randstad Australia Full time

    Executive Assistant to Chief Sport OfficerJoin to apply for the Executive Assistant to Chief Sport Officer role at Randstad AustraliaExecutive Assistant to Chief Sport Officer1 day ago Be among the first 25 applicantsJoin to apply for the Executive Assistant to Chief Sport Officer role at Randstad AustraliaExecutive Assistant to Chief Sport Officer –...

  • Consumer Feedback Officer

    2 days ago

    Brisbane, Queensland, Australia Queensland Health Full time

    About the roleThe Consumer Feedback Support Officer will provide efficient, effective complaints management support to the Community and Oral Health Consumer Liaison Officers. This role will engage with patients and families across Community and Oral Health to resolve complaints and assist with identifying opportunities to improve the patient...

  • Chief Financial Officer

    6 days ago

    Brisbane, Queensland, Australia ASIC Full time $100,000 - $150,000 per year

    At ASIC, you can be the change that ensures a fair, strong and efficient financial system for the benefit of all Australians. Contribute to delivering on ASIC's purpose, vision, and strategic priorities to help maintain the integrity of the financial system and protect consumers from harm.Inspire and lead a high performing teamProvide strategic leadership of...

  • Consumer Engagement Officer

    2 days ago

    Brisbane, Queensland, Australia Mental Health Review Tribunal (Mhrt) Full time

    The role Reporting to the Executive Officer, the Consumer Engagement Officer facilitates interaction between the Tribunal, consumers of mental health services and their carers and members of the lived experience workforce. The role is responsible for identifying barriers, including cultural differences, that may impact on a consumer's willingness to attend...

  • Chief Consumer Advocate

    4 days ago

    Brisbane, Queensland, Australia beBeeCare Full time $110,350 - $118,466

    Job DescriptionWe are seeking a Patient Experience Officer to work collaboratively with the Patient Experience Manager to provide a high-quality service to consumers across our directorate.The successful candidate will effectively and efficiently receive, triage, coordinate, manage, investigate, document and respond to consumer and community feedback...

  • Driving Energy Transition as Chief Executive Officer

    3 days ago

    Brisbane, Queensland, Australia beBeeLeadership Full time $280,349 - $338,417

    Job Title Chief Executive Officer A visionary leader to drive the organization's success in ensuring a secure, reliable, and affordable energy future. About the RoleThe Australian Energy Regulator is seeking an experienced executive to play a critical role in shaping the organization's strategic direction. As Chief Executive Officer, you will leverage your...