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Fulfilment Operations Specialist
2 months ago
We are seeking a highly motivated and detail-oriented Fulfilment Operations Co-worker to join our team at IKEA. As a key member of our warehouse team, you will play a critical role in ensuring the efficient and accurate processing of customer orders.
Key Responsibilities- Picking, packing, and checking of products in line with in-store and/or online customer orders within set KPIs.
- Actively contributing to highest goods availability by ensuring accurate replenishment of your assigned area to maintain stock levels and meet the needs of our customers.
- Ensuring IKEA Standard Operating Procedures (SOPs) rules and guidelines are followed throughout the process to ensure the safety of both customers and colleagues.
- Using different types of forklifts and machines to complete fulfilment operations tasks.
- Storing, retrieving, replenishment, and internal transportation of stock within the warehouse.
- Supporting the wider fulfilment operations team with tasks where required.
- A passion for optimising supply chain and fulfilment operations.
- A 'Togetherness' mindset where you'll work closely with your team and other departments to secure the best possible outcome for the customers.
- Ability to collaborate, yet also be able to work independently.
- An energetic approach as you will be on your feet all day.
- Strong customer focus, ensuring we keep the customer in mind no matter what we do.
- Ability to prioritise tasks in a fast-paced environment.
- A safe mindset, and being comfortable with physical work and manual handling, including heavy, repetitive lifting.
At IKEA, we believe that everything we do comes with the responsibility to create a positive impact on people, society, and the planet. We are passionate about home furnishing, creating a positive life at home, and sharing our tasty responsibly sourced food with the many people across the world.
We stand for equality, diversity, and inclusion. We care about people and planet and promote health and wellbeing. We nurture your development and provide career opportunities to unlock your potential.
As a Fulfilment Operations Co-worker, you will be part of a dynamic and supportive team that is dedicated to delivering exceptional customer service and ensuring the smooth operation of our warehouse.