Data Process Optimization Specialist

2 weeks ago

Sydney, New South Wales, Australia Infosys Singapore & Australia Full time
Critical Role in Data-Driven Transformation

We are seeking a skilled Data Process Optimization Specialist to join our team at Infosys Singapore & Australia. As a Celonis Consultant, you will play a pivotal role in driving process improvement and optimization initiatives using the Celonis Process Mining platform.

About the Job

The ideal candidate will collaborate with clients to understand their business processes and objectives, utilizing the Celonis Process Mining platform to extract and analyze process data. This involves mapping end-to-end processes, identifying process variations, and documenting process flows. The specialist will then apply data mining techniques to analyze process data and identify inefficiencies and bottlenecks, conducting root cause analysis to identify underlying causes of process issues and performance gaps. Using data visualization and reporting capabilities, the consultant will present findings and insights to clients.

Responsibilities:
  • Process Analysis and Mapping:  - Collaborate with clients to understand their business processes and objectives.  - Utilize the Celonis Process Mining platform to extract and analyze process data.  - Map end-to-end processes, identify process variations, and document process flows.
  • Process Mining and Analysis:  - Apply data mining techniques to analyze process data and identify inefficiencies and bottlenecks.  - Conduct root cause analysis to identify the underlying causes of process issues and performance gaps.  - Use data visualization and reporting capabilities to present findings and insights to clients.
  • Process Improvement and Optimization:  - Work with cross-functional teams to design and implement process improvements based on Celonis insights.  - Collaborate with stakeholders to develop actionable recommendations for process optimization.  - Implement process automation and redesign initiatives to streamline operations and enhance efficiency.
  • Solution Implementation:  - Configure and customize the Celonis platform to meet client requirements.  - Collaborate with IT teams to integrate Celonis with existing systems and data sources.  - Provide training and support to end-users to ensure successful adoption of Celonis solutions.
  • Project Management:  - Manage project timelines, deliverables, and client expectations.  - Monitor project progress, identify risks, and implement mitigation strategies.  - Communicate project status and updates to clients and project stakeholders.
  • Continuous Improvement:  - Stay updated with the latest Celonis features and functionalities.  - Share best practices and knowledge with the team to enhance project delivery and client outcomes.  - Contribute to the development of methodologies, templates, and tools for Celonis implementation.

Requirements:
  • Bachelor's or Master's degree in Business, Engineering, Information Systems, or a related field.
  • Proven experience 5 years as a Celonis Consultant or in a similar process mining and improvement role.
  • In-depth knowledge of the Celonis Process Mining platform and its capabilities.
  • Strong understanding of business processes and process analysis methodologies.
  • Proficient in data analysis, data visualization, and reporting tools.
  • Experience in process improvement methodologies such as Lean, Six Sigma, or BPM is preferred.
  • Excellent problem-solving and analytical skills with a keen attention to detail.
  • Strong project management and organizational abilities.
  • Effective communication and presentation skills to convey complex concepts to technical and non-technical stakeholders.
  • Ability to work independently and collaboratively in a fast-paced consulting environment.
  • Willingness to travel to client sites as required.

Audited Estimated Salary AUD 1000 per hour plus all charges.

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