Strategic Process Optimization Specialist
3 days ago
At Plenti, we're on a mission to revolutionize the fintech industry with our innovative lending solutions. As a leading player in the market, we're committed to delivering exceptional customer experiences and driving growth through process optimization.
We're seeking a highly skilled Strategic Process Optimization Specialist to join our team. In this role, you'll be instrumental in designing and implementing scalable processes across our Operations and Sales functions. With a focus on continuous improvement and automation, you'll work closely with product and engineering teams to deliver best-in-class solutions to the broader business.
Key Responsibilities:
- Develop and implement strategic process enhancements to support business growth
- Design and introduce efficient workflows across the customer journey
- Foster collaboration and facilitation with stakeholders to gather requirements and balance business priorities
- Act as a key problem solver for operational issues and incidents
- Integrate operational needs into product development to streamline workflows
Requirements:
- 5+ years of experience in operations, business analysis, or product roles within a high-performance environment
- Advanced quantitative and analytical skills with the ability to distill data insights into actionable recommendations
- Strong technical acumen with familiarity with relational databases and low/no-code automation platforms
- Strategic thinker with executive excellence and skills in managing multiple projects with autonomy
- Excellent communication skills to build rapport across departments
What We Offer:
- A competitive salary of $120,000 - $150,000 per annum, depending on experience
- A dynamic and innovative work environment with opportunities for career progression
- A comprehensive benefits package including health insurance, superannuation, and professional development opportunities
About Us:
Plenti is a fintech lender providing faster, fairer loans through smart technology and outstanding customer service. We're a dynamic and innovative business that's growing strongly, and we're looking for talented individuals to join our team. If you're passionate about process optimization and innovation, we'd love to hear from you.
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