Onboarding Solutions Specialist

7 days ago

Brisbane, Queensland, Australia beBeeCustomerSupport Full time $80,000 - $120,000

As a member of our team, you will play a critical role in the efficient onboarding of new customers to our payment solutions.

**Key Responsibilities:**

  • Set up new merchant accounts for both Eway and Ezidebit brands;
  • Accurately complete compliance checks before submitting to the Credit and Risk team;
  • Provide ongoing customer support throughout the onboarding process and action any requests from existing merchant accounts.

**Ideal Candidate:**

You are a customer-centric individual who thrives in a fast-paced, process-driven environment. You manage your time well and can think outside the box to overcome challenges, while maintaining a positive customer journey experience.

**What We Offer:**

  • A flexible working rhythm blending in-office and remote working;
  • Access to a vast array of wellbeing resources;
  • 12 weeks paid parental leave for either parent as well as two weeks paid secondary carer's leave;
  • Two Days of Service each year to volunteer in a cause that matters most to you.

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