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Delicatessen Manager
2 months ago
About the Role
We are seeking a highly skilled and experienced Delicatessen Manager to join our team at Coles. As a Delicatessen Manager, you will be responsible for the day-to-day running of the deli department, ensuring exceptional presentation, customer satisfaction, and team engagement.
Key Responsibilities
- Lead and manage a team of deli staff to achieve sales targets, cost control, and rostering requirements
- Maintain high standards of department presentation, stock management, rotation routines, wastage, shrinkage, and quality control
- Develop and implement processes to simplify operations and adhere to strict audit, food safety, and compliance standards
- Drive a culture of teamwork, celebrating success and prioritizing team members' health, safety, and wellbeing
- Deliver an outstanding customer shopping experience, ensuring customer satisfaction and loyalty
About You
We are looking for a candidate with previous experience in a fast-paced customer-facing environment, direct or indirect leadership experience, and a passion for delivering exceptional customer experiences. You will be a strong communicator, a team player, and a leader who can motivate and develop your team to achieve business objectives.
What We Offer
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- A commitment to diversity, equity, and inclusion