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Delicatessen Manager

2 months ago


Airport West, Australia Coles Full time

About the Role

We are seeking a highly skilled and experienced Delicatessen Manager to join our team at Coles. As a Delicatessen Manager, you will be responsible for the day-to-day running of the deli department, ensuring exceptional presentation, customer satisfaction, and team engagement.

Key Responsibilities

  • Lead and manage a team of deli staff to achieve sales targets, cost control, and rostering requirements
  • Maintain high standards of department presentation, stock management, rotation routines, wastage, shrinkage, and quality control
  • Develop and implement processes to simplify operations and adhere to strict audit, food safety, and compliance standards
  • Drive a culture of teamwork, celebrating success and prioritizing team members' health, safety, and wellbeing
  • Deliver an outstanding customer shopping experience, ensuring customer satisfaction and loyalty

About You

We are looking for a candidate with previous experience in a fast-paced customer-facing environment, direct or indirect leadership experience, and a passion for delivering exceptional customer experiences. You will be a strong communicator, a team player, and a leader who can motivate and develop your team to achieve business objectives.

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • A commitment to diversity, equity, and inclusion