Hotel Operations Manager
3 weeks ago
We are seeking a highly skilled Hotel Operations Manager to join our team at Marriott International. In this role, you will be responsible for overseeing the daily operations of our hotel, ensuring that all aspects of guest service and hotel management are executed to the highest standards.
Estimated Salary: $60,000 - $80,000 per year
About the RoleThis is an exciting opportunity to work with a global hospitality leader and contribute to delivering exceptional experiences for our guests. As Hotel Operations Manager, you will play a key role in driving revenue growth, improving operational efficiency, and maintaining high levels of customer satisfaction.
Main Responsibilities- Lead the hotel's front-of-house operations, ensuring seamless delivery of guest services and resolving any issues promptly
- Collaborate with department heads to develop and implement strategies to improve guest satisfaction and drive revenue growth
- Maintain accurate records of guest interactions, complaints, and feedback
- Work closely with the Human Resources team to ensure effective employee onboarding, training, and performance management
- Conduct regular inspections of the hotel's facilities, amenities, and services to identify areas for improvement
- Bachelor's degree in Hospitality Management or related field
- Minimum 2 years' experience in hotel operations, with a proven track record of success in leading teams and driving business results
- Excellent communication, interpersonal, and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off. Additionally, you will have access to ongoing training and development opportunities to enhance your skills and career prospects.
About Us
Marriott International is a leading hospitality company with over 100 award-winning properties worldwide. We are committed to delivering exceptional experiences for our guests and employees alike, while upholding the highest standards of quality and service.
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