Customer Service Ambassador

5 days ago


Logan City, Queensland, Australia beBeeResponsibility Full time $65,000 - $85,000

We are seeking a Receptionist to fill this key position at our organization.

Key Responsibilities
  • Maintain and develop strong relationships with clients to ensure high levels of satisfaction.
  • Ensure compliance with liquor and gaming regulations, promoting responsible service practices.
  • Maximize client satisfaction by driving exceptional customer service standards.
  • Answer phone calls and direct them to the correct contact or respond to enquiries.
  • Make announcements and address client queries.
Requirements
  • Hold a Responsible Service of Alcohol certificate
  • Hold a Responsible Service of Gaming certificate
  • Possess experience in conflict resolution and employee engagement.
  • Have working rights in Australia.
Essential Skills
  • Have extensive knowledge of services offered.
  • Understand aspects of compliance and relevant legislation.
  • Be able to communicate effectively with diverse demographics.
  • Demonstrate excellent communication and interpersonal skills.
  • Show effective time management and organizational skills.
  • Present themselves immaculately professionally and provide top-notch service.


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