Exceptional Customer Experience

2 days ago

Bendigo, Victoria, Australia beBeeCustomerService Full time $56,880 - $86,640
Job Title:

Transport Services Officer

Description:

The role of Transport Services Officer is to provide exceptional customer service to passengers, ensuring every journey is safe and enjoyable. This involves assisting customers with queries, providing information about services, and maintaining the cleanliness and functionality of trains.

The successful candidate will be highly autonomous, possessing a mature approach and previous success in operating in safety and time-critical environments. Strong verbal and written communication skills are essential, as is the ability to work within rules and compliance frameworks.

This is an ongoing, part-time position featuring a rotating roster. Depending on scheduling and business needs, you may be required to sign on and work at various stations along the Castlemaine line within 80km of your Home Depot.

Key Accountabilities:

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