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Cafe Operations Manager

2 months ago

Sydney, New South Wales, Australia 11 Recruitment Full time
Job Description

We are seeking a highly skilled and experienced Cafe Manager to join our team at 11 Recruitment. As a key member of our organization, you will be responsible for the overall management of our cafe operations, ensuring that our daily activities and services are delivered to the highest standards of quality and efficiency.

Key Responsibilities:
  • Operational Management: Oversee the daily operations of the cafe, including staff management, inventory control, and customer service.
  • Menu Planning and Development: Work closely with our culinary team to plan and develop new menu items, specials, and promotions that meet the tastes and preferences of our customers.
  • Staff Supervision and Training: Recruit, train, and supervise a team of staff to ensure that they have the skills and knowledge required to deliver exceptional customer service and high-quality food and beverages.
  • Financial Management: Manage the cafe's finances, including budgeting, forecasting, and controlling expenses to ensure that we meet our financial targets.
  • Customer Service: Ensure that our customers receive exceptional service, including responding to customer feedback and resolving any issues that may arise.
  • Health and Safety: Maintain a safe and healthy work environment, adhering to all relevant health and safety regulations and guidelines.
Requirements:
  • Qualifications: Relevant qualifications in hospitality, business, or a related field.
  • Experience: Minimum 2 years' experience in a cafe or restaurant management role.
  • Skills: Excellent communication and interpersonal skills, with the ability to lead and manage a team.
What We Offer:

We offer a competitive salary package, including a remuneration range of $70,000 - $80,000 per annum, plus superannuation for a 38-hour work week.