Medical Equipment Support Technician

2 weeks ago

Brisbane, Queensland, Australia beBeeSupport Full time $114,556 - $145,683
Technical Support Specialist

We are seeking a skilled Technical Support Specialist to maintain and develop robust customer relationships.

This is a critical role where you will be responsible for providing expert technical advice on maintenance, installation, and servicing of medical equipment in line with regulations and policies.

Key Responsibilities:
  • Collaborate with the organisation to provide exceptional service to customers.
  • Provide corrective & preventative maintenance, commissioning & installation of equipment and software upgrades.
  • Participate in sales processes and provide expert technical support throughout the entire life cycle of customer relationships.
  • Manage and support technical escalations through to resolution.
  • Provide best-in-class service to customers with technical support, maintenance, and repairs on equipment.
Requirements:
  • Previous experience in customer-facing service engineering roles.
  • Familiarity with medical equipment like Ultrasound and Diagnostic X-Ray is desirable.
  • A degree-level education or equivalent experience in Electronics, Electrical Engineering, Biomedical Engineering, or experience as an Engineer in the Australian Defense Force.
  • Strong IT skills and ability to work in a fast-paced environment.
  • A full AU driver's license and Australian working rights.

In this role, you will have the opportunity to make a real impact on our customers' lives. We offer a competitive compensation package, including bonuses and career growth opportunities.

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