Chief Customer Experience Strategist

1 month ago

Sydney, New South Wales, Australia ReadyTech Full time
About ReadyTech

We're a stable, ASX-listed company with a strong track record of sustainable growth. Our mission is to deliver superior customer experiences through initiatives that build engagement, affinity, and advocacy.

Job Summary

We are seeking a Chief Customer Experience Strategist to join our team. As a key member of our marketing department, you will be responsible for designing, creating, and delivering customer experiences that meet the needs of our customers.

Main Responsibilities:
  • Develop and implement initiatives to build engagement and affinity from onboarding to retention.
  • Collaborate with stakeholders to drive customer experience and inform business decisions.
  • Analyse data to understand customer needs and predict future behaviour.
  • Work with technical and non-technical stakeholders to develop customer experiences that meet business objectives.
Requirements:
  • Effective time management and prioritisation skills.
  • Outstanding analytical and reporting skills.
  • Ownership and accountability for delivering results.
  • Adaptable attitude with excellent attention to detail.
  • Excellent communication skills.
  • Understanding of user engagement and CRM tools.
  • 3-4 years' experience working with technical stakeholders.
  • Proficiency with AppCues, Canny, and Salesforce desired.
Benefits:
  • A fast-paced, dynamic environment where no two days are the same.
  • Opportunities for career growth and development.
  • A commitment to seeing things through each other's eyes.
  • A safe and secure working environment.
  • An opportunity to be part of an amazing next stage of change and growth at ReadyTech.
How to Apply:

Please submit your application today. If progressed, you will be required to complete a comprehensive police check and an Australian working rights check.

  • Chief Customer Experience Strategist

    1 month ago

    Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time

    At the Commonwealth Bank of Australia, we're committed to delivering exceptional customer experiences that drive business value.We're seeking a highly experienced Chief Customer Experience Strategist to lead our Marketing and Corporate Affairs team in developing and implementing a customer-centric strategy.The ideal candidate will have a proven track record...

  • Chief Customer Experience Strategist

    1 month ago

    Sydney, New South Wales, Australia The GPT Group Full time

    Unlock a World of OpportunitiesAs the Chief Customer Experience Strategist at The GPT Group, you will be responsible for developing and implementing a clear, data-driven customer strategy to deliver a consistent and exceptional customer experience across our diverse Office portfolio. This is an outstanding opportunity for a highly motivated and experienced...

  • Chief Investment Strategist

    3 weeks ago

    Sydney, New South Wales, Australia TPG Telecom Full time

    We are a dynamic business that brings new opportunities for our customers and people. We're looking for a skilled Chief Investment Strategist to optimise the investment of our annual Marketing Budget for all TPG Telecom Brands, excluding felix.This role will contribute to the ongoing success of our company by focusing on Marketing Return on Investment...

  • Chief Financial Strategist

    4 weeks ago

    Sydney, New South Wales, Australia REO Group Full time

    Chief Financial StrategistSalary: $155-175K TEC per annum.Job OverviewWe are seeking an experienced Chief Financial Strategist to join our team at the REO Group. As a key member of our executive leadership team, you will play a crucial role in driving financial performance and strategy for our organisation.Reporting to the CEO, you will be responsible for...

  • Chief Brand Strategist

    4 weeks ago

    Sydney, New South Wales, Australia EBOS Group Limited Full time

    Job DescriptionWe are seeking a highly skilled and experienced Chief Brand Strategist to lead our brand management efforts in Australia.

  • Chief Transaction Banking Strategist

    3 weeks ago

    Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time

    Role OverviewThis exciting opportunity is available in the Commonwealth Bank of Australia for a Chief Transaction Banking Strategist to join our Retail Banking Services team.The role will involve leading a high-performing team and value stream of product, analytics, and technology specialists, fostering collaboration and driving meaningful change.As the...

  • Chief Experience Strategist

    3 weeks ago

    Sydney, New South Wales, Australia SafetyCulture Full time

    SafetyCulture is a customer-centric SAAS company with a mission to empower working teams globally. Our cutting-edge technology platform and innovative products give front-line workers a voice, while leaders gain valuable insights to drive safety, quality, and continuous improvement.We're seeking an experienced Chief Experience Strategist to join our User...

  • Chief Financial Strategist

    3 weeks ago

    Sydney, New South Wales, Australia GFG-Alliance Full time

    At GFG-Alliance, we are building futures through sustainable steel. As a Chief Financial Strategist, you will play a critical role in supporting Group Management and Executive's longer-term decision-making and capital market activities.

  • Chief Financial Strategist

    4 weeks ago

    Sydney, New South Wales, Australia Apex Group Full time

    Job DescriptionWe are seeking an experienced Chief Financial Strategist to join our team in Sydney. As a key member of our finance function, you will be responsible for ensuring the efficient and effective running of the finance function for one or more legal entities.

  • Chief Security Strategist

    4 weeks ago

    Sydney, New South Wales, Australia COLONIAL FIRST STATE Full time

    Job SummaryWe are seeking a highly skilled Chief Security Strategist to join our Information Security team at Colonial First State. This role will be based in Sydney and is an excellent opportunity for someone who wants to make a difference in the financial services industry.

  • Chief Financial Strategist

    1 month ago

    Sydney, New South Wales, Australia Red Bull Full time

    Job OverviewIn the fast-paced environment of Red Bull Australia, we are seeking a seasoned professional to lead our commercial finance function. As Chief Financial Strategist, you will be responsible for developing and implementing financial strategies that drive business growth and profitability.

  • Chief Financial Strategist

    4 weeks ago

    Sydney, New South Wales, Australia Talent Web Recruitment Full time

    This is an exciting opportunity to join Talent Web Recruitment as a Chief Financial Strategist and make a significant impact on the company's financial strategy. The role involves overseeing all aspects of financial management, including budgeting, forecasting, treasury, and cash flow management.About the CompanyTalent Web Recruitment is a leading...

  • Chief Merchandising Strategist

    3 weeks ago

    Sydney, New South Wales, Australia Warner Media, Llc. Full time

    OverviewWelcome to Warner Bros. Discovery, where imagination meets innovation. Our company is built on a rich legacy of storytelling and entertainment, with a passion for delivering exceptional experiences to our audiences.We're seeking a seasoned professional to join our team as Chief Merchandising Strategist. This role offers an exciting opportunity to...

  • Chief Financial Strategist

    1 month ago

    Sydney, New South Wales, Australia Allura Partners Full time

    About the RoleWe are seeking a highly experienced Chief Financial Strategist to join our team at Allura Partners. As a Senior Finance Manager, you will play a critical role in providing strategic finance and decision support to drive business growth.Job DescriptionThe ideal candidate will have a strong background in FMCG, Pharmaceutical, or other...

  • Chief Financial Strategist for MinterEllison

    3 weeks ago

    Sydney, New South Wales, Australia MinterEllison Full time

    Job OverviewWe are seeking an exceptional Chief Financial Strategist to lead our Commercial Finance team and drive financial performance at MinterEllison.

  • Chief Data Infrastructure Strategist

    3 weeks ago

    Sydney, New South Wales, Australia Correlate Resources Full time

    About the OpportunityWe are seeking a highly skilled Chief Data Infrastructure Strategist to lead our data and analytics platform architecture as we continue to scale and grow.

  • Chief Sales Strategist

    4 weeks ago

    Sydney, New South Wales, Australia The Clorox Company Full time

    The Clorox Company is a leader in the consumer goods industry, committed to growth and development of its people and brands. We are seeking an experienced Chief Sales Strategist to join our team in Australia and New Zealand.This role offers a competitive salary of $120,000 - $180,000 per year, depending on experience.Job Description:The Chief Sales...

  • Chief Workplace Safety Strategist

    4 weeks ago

    Sydney, New South Wales, Australia SafetyCulture Full time

    About This RoleWe are seeking a skilled Chief Workplace Safety Strategist to join our team at SafetyCulture. The successful candidate will play a crucial role in shaping the safety and well-being of frontline workers.

  • Chief Information Technology Strategist

    4 weeks ago

    Sydney, New South Wales, Australia U&u. Recruitment Partners Full time

    OverviewU&u Recruitment Partners is seeking a highly skilled and experienced Chief Information Technology Strategist to lead the firm's IT strategy and implementation.Salary: $120,000 - $180,000 per annum, depending on experience.About the RoleThe Chief Information Technology Strategist will oversee the management of IT infrastructure, including networks,...

  • Chief Cloud Security Strategist

    4 weeks ago

    Sydney, New South Wales, Australia Culture Amp Full time

    Secure the Future of Culture AmpWe are seeking a highly skilled Chief Cloud Security Strategist to join our team at Culture Amp. In this role, you will play a key part in developing and implementing our cloud security strategy, ensuring the secure and efficient operation of our platforms.