Student Support Specialist

3 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $70,000 - $90,000

Job Title: Student Support Specialist

About the Role:

  • Provide high-level administration and customer service to students, parents, and staff.
  • Communicate effectively with a range of people across the school community.
  • Work collaboratively and adapt to new, diverse, and challenging circumstances.
  • Utilize Microsoft office suite, Cases21 and Compass to manage tasks and projects.

Key Responsibilities:

  1. Support senior school leaders on VCE and VM attendance matters.
  2. Assist distance Ed students with assessment and communication from teachers.
  3. Coordinate with VVLN students on SAC, tasks, and distribution of reports.
  4. Collect medical certificates for VCE students and forward them to the attendance officer.
  5. Manage student program change requests and update OneNote accordingly.
  6. Contribute to campus travel planning for the logistics officer.
  7. Liaise with Programme Administrator on enrolment offers and inquiries.
  8. Support International Student coordinator inquiries.
  9. Monitor students' exit and record it on OneNote, followed by exit paperwork.
  10. Offer general support to Junior School (Year 7 to 9) and House Leaders.

Requirements:

  • Experience in providing high-level administration and customer service.
  • Strong written, verbal, and interpersonal communication skills.
  • Able to understand perspectives and communicate effectively.
  • Excellent time management skills with the ability to prioritize and multitask.

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